Lyndsey Sutherland DNP, PA

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Frequently Asked Questions


Our goal is to partner with families as they navigate this world of parenthood together. We are commited to compassionate care with a heart for treating your infants, children, and adolescents like our own. We offer traditional, alternative, and complementary medicine with a mission to get to the root cause of an issue.

Do you like babies?

Yeah! We love babies!

How about big kids?

Big kids are awesome!

Do you see young adults?

Yes. We partner with families to help care for the whole health of patients from newborns through early adulthood.

What is the difference between “fee for service” visits and membership?

Fee for service visits are a pay as you go option for each office visit and virtual/phone consult. Please see our pricing information for more details. Membership is a monthly subscription for unlimited office and virtual visits and provides enhanced access to your provider.

If I decide to sign up for membership, do I still need health insurance?

Yes. The membership is for primary medical care services only.

You should keep major medical insurance or cost sharing plan that covers the costs of specialists, emergency care, or hospital care should they need those services.

Do you accept insurance?

No, we do not process insurance claims.

If you request it, we can provide you with a superbill which you can submit to your insurance company to see if they will cover the cost associated with your care. Please make sure to ask for this before or during your visit. We do not interface with insurance companies on a patient’s behalf so this is solely up to the client to process on their own.

My child receives Medicaid benefits, can I submit charges to Medicaid for reimbursement?

No. We are not covered by Medicaid or Medicare plans.

In order for claims to be covered by Medicaid or Medicare they must be submitted directly to the plan by a participating provider. The beneficiary MAY NOT submit any charges directly to Medicaid or Medicare for services provided by this practice.

What do I do if my child has a medical emergency?

Call 911 to access your local Emergency Medical Service or take your child to the nearest Emergency Department for evaluation and treatment.

Are you affiliated with a hospital?

No, you will be under the care of the hospitalist on call. Please let our office know if you are in the hospital.

Do you offer home visits?

Yes. Home visits are not covered under the membership. Please see our pricing page for more information.

What are your hours?

Office appointments are available in the mornings. Home and virtual visits are available most afternoons.

Will you see a baby if born at home?

Lyndsey has had two home births and feels, if it is a safe option for you and your baby, it’s an amazing experience!

Due to increased demand for home visits post birth, please be sure to reserve your spot by contacting our office as soon as possible!

Are you a doctor?

Lyndsey is a Family Nurse Practitioner who has her Doctorate in Nurse Practice. She affectionately will respond to Dr. Lyndsey.

Schedule a Visit

Exisiting Patients

Existing patients can schedule office visits online.
For home or virtual visits please call: 407‑641‑4066.

New Patients

Is this your first time scheduling a visit with us? Select the button bellow to get started.

New Patients

Location

1555 Howell Branch Rd Suite B‑2,
Winter Park, FL 32789

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